Service terms
TERMS OF SERVICE
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GENERAL INFORMATION
This website is operated by Kanous. Throughout the site, the terms "we", "us" and "ours" refer to Kanous. Kanous offers this website, including all the information, tools and services available for you on this site, the user, is conditioned to accepting all the terms, conditions, policies and notifications established here.
When visiting our site and/or buying something of us, you participate in our “service” and accept the following terms and conditions (“terms of service”, “terms”), including all the additional terms and conditions and policies to which Reference is made in this document and/or available through hyperlinks. These service conditions apply to all site users, including whether limitation to users who are browsers, suppliers, customers, merchants, and/or content collaborators.
Please read these terms of service carefully before accessing or using our website. When accessing or using any part of the site, you are accepting the terms of service. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the terms of service are considered an offer, acceptance is expressly limited to these terms of service.
Any new function or tool that is added to the current store, will also be subject to the terms of service. You can check the updated version of the terms of service, at any time on this page. We reserve the right to update, change or replace any part of the terms of service through the publication of updates and/or changes on our website. It is your responsibility to check this page periodically to verify changes. Your continuous use or access to the website after the publication of any change constitutes the acceptance of such changes.
Our store is housed in Shopify Inc. They provide us with the online electronic commerce platform, which allows us to sell our products and services.
SECTION 1 - Term Terms online
When using this site, you declare that you have at least the age of majority in your state or residence province, or that you are old in your state or residence province and that you have given us your consent to allow any of your dependents Minors use this site.
You cannot use our products with any illegal or unauthorized purpose, in the use of service, violate any law in your jurisdiction (including but not limited to copyright laws).
You should not transmit worms, viruses or any code of destructive nature.
The breach or violation of any of these terms will lead to the immediate cessation of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to reject the provision of service to anyone, for any reason and at any time.
You understand that your content (not including information on your credit card), can be transferred without encrypting and involving (a) transmissions through several networks; and (b) changes to adjust or adapt to the technical requirements of connection of networks or devices. Credit card information is always encrypted during transfer through networks.
You agree to not reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without the express permission for written on our part.
The titles used in this Agreement are included only by convenience and does not limit or affect these terms.
Section 3 - Accuracy, exhaustivity and actuality of information
We are not responsible if the information available on this site is not exact, complete or current. The material on this site is provided only for general information and should not be trusted or used as the only basis for decision making without consulting first, more precise, complete or timely information. Any dependence on the subject of this site is under its own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided only for your reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You accept that it is your responsibility to monitor changes on our site.
Section 4 - Modifications to service and prices
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part of the content) at any time without prior notice.
We will not be responsible to you or some third for any modification, price change, suspension or discontinuity of the service.
Section 5 - Products or services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services can have limited amounts and be subject to return or change according to our return policy only.
We have made the effort to show the colors and images of our products, in the store, with the greatest precision of colors possible. We cannot guarantee that your computer monitor shows the colors exactly.
We reserve the right, but we are not obliged, to limit the sales of our products or services to any person, geographical region or jurisdiction. We can exercise this right based on each case. We reserve the right to limit the amounts of the products or services we offer. All product descriptions or prices are subject to changes at any time without prior notice, to our single discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where it is prohibited.
We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you meet your expectations, or that any error in the service will be corrected.
Section 6 - Billing accuracy and account information
We reserve the right to reject any request to make with us. We can, to our discretion, limit or cancel the quantities purchased per person, by home or per order. These restrictions may include orders made by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change or cancel an order, we can try to notify you by putting us in contact via email and / or billing / telephone number provided at the time requested. We reserve the right to limit or prohibit orders that, in our opinion, seem to be placed by dealers, resellers or distributors.
You promise to provide current, complete and precise information on the purchase and account used for all purchases made in our store. You compromise quickly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our return policy.
Section 7 - Optional Tools
We may provide you with access to third -party tools to which we do not monitor and on which we have no control or entry.
You recognize and accept that we provide access to this type of tools "as is" and "according to availability" without guarantees, representations or conditions of any kind and without any support. We will not have any responsibility derived from or related to your use of tools provided by third parties.
Any use that you make of the optional tools offered through the site at your own risk and discretion and you must make sure to be familiar and approve the terms under which these tools are provided by the third -party suppliers (s).
It is also possible that, in the future, we offer new services and/or characteristics through the website (including the launch of new tools and resources). These new characteristics and/or services will also be subject to these terms of service.
Section 8 - Third Parts Links
Certain content, products and services available via our service can include third parties material.
Third -part links on this site can address third parties websites that are not affiliated with us. We do not take responsibility for examining or evaluating the content or accuracy and we do not guarantee or have any obligation or responsibility for any third -party material or websites, or any material, products or services of third parties.
We are not responsible for any damage or damages related to the acquisition or use of goods, services, resources, content, or any other transaction made in connection with third -party websites. Please carefully review third party policies and practices and make sure you understand them before participating in any transaction. Complaints, claims, concerns or questions regarding third -party products must be aimed at a third.
Section 9 - User comments, capture and other shipments
If, at ours, you send certain specific presentations (for example, participation in competitions) or without a request on our part you send creative ideas, suggestions, propositions, plans, or other materials, either online, by email, by postal mail , or otherwise (collectively, 'comments'), you accept that we can, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments that you have sent us. We do not have or have any obligation (1) to maintain any comments confidentially; (2) to pay compensation for comments; or (3) to respond to comments.
We can, but we have no obligation to monitor, edit or remove content that we consider to be illegitimate, offensive, threatening, slanderous, defamatory, pornographic, obscene or objectable or violate the intellectual property of any of the parts or terms of service.
You accept that your comments will not violate the rights of third parties, including copyright, brand, privacy, personality or other personal or property rights. You also accept that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could somehow affect the operation of the service or any related website. You cannot use a false email address, use another identity that is not legitimate, or deceive third parties or us in terms of the origin of your comments. You are solely responsible for the comments you make and its precision. We do not take responsibility and we do not assume any obligation with respect to the comments published by you or any third part.
Section 10 - Personal information
Your presentation of personal information through the site is governed by our privacy policy. To see our privacy policy.
Section 11 - Errors, inaccuracies and omissions
From time to time there may be information on our site or in the service that contains typographic errors, inaccuracies or omissions that may be related to the descriptions of products, prices, promotions, offers, product shipping costs, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and change or update the information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (even after you have sent your order) .
We do not assume any obligation to update, correct or clarify the information in the service or on any related website, including, without limitation, the price information, except when required by law. No updated specification or update date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.
Section 12 - Prohibited uses
In addition to other prohibitions as established in the terms of service, the use of the site or its content is prohibited: (a) for no illegal purpose; (b) to ask others to perform or participate in illicit acts; (c) to violate any regulation, rules, international, federal, provincial or state laws, or local ordinances; (d) to violate or violate our intellectual property right or third parties; (e) To harass, abuse, insult, damage, defame, slander, discredit, intimidate or discriminate against gender reasons, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) To load or transmit virus or any other type of malicious code that is or can be used in any way that may compromise the functionality or operation of the service or any related website, other sites or internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or mock the security elements of the service or any related website. Other sites or internet. We reserve the right to suspend the use of service or any website related to violate any of the items of prohibited uses.
Section 13 - Exclusion of guarantees; Limitation of responsibility
We do not guarantee or ensure that the use of our service will be uninterrupted, punctual, safe or error -free.
We do not guarantee that the results that can be obtained from the use of the service will be exact or reliable.
You accept that from time to time we can remove the service for indefinite periods of time or cancel the service at any time without prior notice.
You expressly accept that the use of, or the possibility of using, the service is under your own risk. The service and all the products and services provided through the service are (except as expressly manifested by us) provided "as is" and "as available" for use, without any representation, guarantees or conditions of any kind, Whether express or implicit, including all implicit guarantees or conditions of commercialization, marketable quality, the aptitude for a particular purpose, durability, title and non -infraction.
In no case Kanaus, our directors, officials, employees, affiliates, agents, contractors, internal, suppliers, service providers or licensors will be responsible for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequent of any kind, including, without limitation, loss of benefits, loss of income, loss of savings, loss of data, replacement costs, or any similar damage, either based on contract, grievance (including negligence), strict responsibility or Another way, as a consequence of the use of any of the services or products acquired through the service, or by any other claim related in some way to the use of the service or any product, including but not limited, to any error or omission in any content , or any loss or damage of any type included as results of the use of the service or any content (or PR oduct) published, transmitted, or that are made available through the service, even if its possibility is notified. Because some states or jurisdictions do not allow the exclusion or limitation of responsibility for consequential or incidental damages, in such states or jurisdictions, our responsibility will be limited to the maximum extent allowed by law.
Section 14 - Compensation
You accept to compensate, defend and keep Kanaus unscathed and our matrices, subsidiaries, affiliates, partners, officials, directors, agents, contractors, concessionaires, service providers, subcontractors, suppliers, internal and employees, of any claim or demand, including reasonable fees of Lawyers, made by any third party due to or as a result of your breach of service conditions or documents that incorporate as a reference, or the violation of any law or the rights of a third.
Section 15 - Divisibility
In the event that it is determined that any provision of these service conditions is illegal, null or inejecutable, said provision will be, however, to obtain the maximum measure allowed by the applicable law, and the non -enforceable part will be considered separated from These terms of service, such determination will not affect the validity of applicability of the other remaining provisions.
SECTION 16 - TIR
The obligations and responsibilities of the parties that have incurred prior to the end date will survive the termination of this agreement to all purposes.
These service conditions are effective unless it is finished by you or us. You can finish these terms of service at any time for warning us that you no longer want to use our services, or when you stop using our site.
If in our opinion, failures, or it is suspected that it has failed, in compliance with any term or disposition of these service conditions, we can also end this agreement at any time without prior notice, and you will continue to be responsible for all the amounts owed until including the termination date; and/or consequently we can deny access to our services (or any part of it).
Section 17 - Complete Agreement
Our failure to exercise or enforce any right or disposition of these service conditions will not constitute a resignation to such right or disposition.
These conditions of the service and the policies or rules of operation published by us on this site or with respect to the service constitute the complete agreement and the understanding between you and us and govern the use of the service and replace any agreement, communications and previous or contemporary proposals , either oral or written, between you and us (including, but not limited to, any previous version of the terms of service).
Any ambiguity in the interpretation of these service conditions will not be interpreted against the writing group.
Section 18 - Law
These service conditions and any separate agreements in which we provide you with services will be governed and interpreted in accordance with the Libramiento Laws, the SN, Tulancingo, Hid, 4360, Mexico.
Section 19 - Changes in service terms
You can check the most up -to -date version of the terms of service at any time on this page.
We reserve the right, to our single discretion, to update, modify or replace any part of these service conditions through the publication of updates and changes on our website. It is your responsibility to review our website periodically to verify the changes. The continuous use of or access to our website or service after the publication of any change in these service conditions implies the acceptance of such changes.
Section 20 - Contact Information
Questions about service terms should be sent to logistics.kanaus@gmail.com.
----
GENERAL INFORMATION
This website is operated by Kanous. Throughout the site, the terms "we", "us" and "ours" refer to Kanous. Kanous offers this website, including all the information, tools and services available for you on this site, the user, is conditioned to accepting all the terms, conditions, policies and notifications established here.
When visiting our site and/or buying something of us, you participate in our “service” and accept the following terms and conditions (“terms of service”, “terms”), including all the additional terms and conditions and policies to which Reference is made in this document and/or available through hyperlinks. These service conditions apply to all site users, including whether limitation to users who are browsers, suppliers, customers, merchants, and/or content collaborators.
Please read these terms of service carefully before accessing or using our website. When accessing or using any part of the site, you are accepting the terms of service. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the terms of service are considered an offer, acceptance is expressly limited to these terms of service.
Any new function or tool that is added to the current store, will also be subject to the terms of service. You can check the updated version of the terms of service, at any time on this page. We reserve the right to update, change or replace any part of the terms of service through the publication of updates and/or changes on our website. It is your responsibility to check this page periodically to verify changes. Your continuous use or access to the website after the publication of any change constitutes the acceptance of such changes.
Our store is housed in Shopify Inc. They provide us with the online electronic commerce platform, which allows us to sell our products and services.
SECTION 1 - Term Terms online
When using this site, you declare that you have at least the age of majority in your state or residence province, or that you are old in your state or residence province and that you have given us your consent to allow any of your dependents Minors use this site.
You cannot use our products with any illegal or unauthorized purpose, in the use of service, violate any law in your jurisdiction (including but not limited to copyright laws).
You should not transmit worms, viruses or any code of destructive nature.
The breach or violation of any of these terms will lead to the immediate cessation of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to reject the provision of service to anyone, for any reason and at any time.
You understand that your content (not including information on your credit card), can be transferred without encrypting and involving (a) transmissions through several networks; and (b) changes to adjust or adapt to the technical requirements of connection of networks or devices. Credit card information is always encrypted during transfer through networks.
You agree to not reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without the express permission for written on our part.
The titles used in this Agreement are included only by convenience and does not limit or affect these terms.
Section 3 - Accuracy, exhaustivity and actuality of information
We are not responsible if the information available on this site is not exact, complete or current. The material on this site is provided only for general information and should not be trusted or used as the only basis for decision making without consulting first, more precise, complete or timely information. Any dependence on the subject of this site is under its own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided only for your reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You accept that it is your responsibility to monitor changes on our site.
Section 4 - Modifications to service and prices
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part of the content) at any time without prior notice.
We will not be responsible to you or some third for any modification, price change, suspension or discontinuity of the service.
Section 5 - Products or services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services can have limited amounts and be subject to return or change according to our return policy only.
We have made the effort to show the colors and images of our products, in the store, with the greatest precision of colors possible. We cannot guarantee that your computer monitor shows the colors exactly.
We reserve the right, but we are not obliged, to limit the sales of our products or services to any person, geographical region or jurisdiction. We can exercise this right based on each case. We reserve the right to limit the amounts of the products or services we offer. All product descriptions or prices are subject to changes at any time without prior notice, to our single discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where it is prohibited.
We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you meet your expectations, or that any error in the service will be corrected.
Section 6 - Billing accuracy and account information
We reserve the right to reject any request to make with us. We can, to our discretion, limit or cancel the quantities purchased per person, by home or per order. These restrictions may include orders made by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change or cancel an order, we can try to notify you by putting us in contact via email and / or billing / telephone number provided at the time requested. We reserve the right to limit or prohibit orders that, in our opinion, seem to be placed by dealers, resellers or distributors.
You promise to provide current, complete and precise information on the purchase and account used for all purchases made in our store. You compromise quickly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our return policy.
Section 7 - Optional Tools
We may provide you with access to third -party tools to which we do not monitor and on which we have no control or entry.
You recognize and accept that we provide access to this type of tools "as is" and "according to availability" without guarantees, representations or conditions of any kind and without any support. We will not have any responsibility derived from or related to your use of tools provided by third parties.
Any use that you make of the optional tools offered through the site at your own risk and discretion and you must make sure to be familiar and approve the terms under which these tools are provided by the third -party suppliers (s).
It is also possible that, in the future, we offer new services and/or characteristics through the website (including the launch of new tools and resources). These new characteristics and/or services will also be subject to these terms of service.
Section 8 - Third Parts Links
Certain content, products and services available via our service can include third parties material.
Third -part links on this site can address third parties websites that are not affiliated with us. We do not take responsibility for examining or evaluating the content or accuracy and we do not guarantee or have any obligation or responsibility for any third -party material or websites, or any material, products or services of third parties.
We are not responsible for any damage or damages related to the acquisition or use of goods, services, resources, content, or any other transaction made in connection with third -party websites. Please carefully review third party policies and practices and make sure you understand them before participating in any transaction. Complaints, claims, concerns or questions regarding third -party products must be aimed at a third.
Section 9 - User comments, capture and other shipments
If, at ours, you send certain specific presentations (for example, participation in competitions) or without a request on our part you send creative ideas, suggestions, propositions, plans, or other materials, either online, by email, by postal mail , or otherwise (collectively, 'comments'), you accept that we can, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments that you have sent us. We do not have or have any obligation (1) to maintain any comments confidentially; (2) to pay compensation for comments; or (3) to respond to comments.
We can, but we have no obligation to monitor, edit or remove content that we consider to be illegitimate, offensive, threatening, slanderous, defamatory, pornographic, obscene or objectable or violate the intellectual property of any of the parts or terms of service.
You accept that your comments will not violate the rights of third parties, including copyright, brand, privacy, personality or other personal or property rights. You also accept that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could somehow affect the operation of the service or any related website. You cannot use a false email address, use another identity that is not legitimate, or deceive third parties or us in terms of the origin of your comments. You are solely responsible for the comments you make and its precision. We do not take responsibility and we do not assume any obligation with respect to the comments published by you or any third part.
Section 10 - Personal information
Your presentation of personal information through the site is governed by our privacy policy. To see our privacy policy.
Section 11 - Errors, inaccuracies and omissions
From time to time there may be information on our site or in the service that contains typographic errors, inaccuracies or omissions that may be related to the descriptions of products, prices, promotions, offers, product shipping costs, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and change or update the information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (even after you have sent your order) .
We do not assume any obligation to update, correct or clarify the information in the service or on any related website, including, without limitation, the price information, except when required by law. No updated specification or update date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.
Section 12 - Prohibited uses
In addition to other prohibitions as established in the terms of service, the use of the site or its content is prohibited: (a) for no illegal purpose; (b) to ask others to perform or participate in illicit acts; (c) to violate any regulation, rules, international, federal, provincial or state laws, or local ordinances; (d) to violate or violate our intellectual property right or third parties; (e) To harass, abuse, insult, damage, defame, slander, discredit, intimidate or discriminate against gender reasons, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) To load or transmit virus or any other type of malicious code that is or can be used in any way that may compromise the functionality or operation of the service or any related website, other sites or internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or mock the security elements of the service or any related website. Other sites or internet. We reserve the right to suspend the use of service or any website related to violate any of the items of prohibited uses.
Section 13 - Exclusion of guarantees; Limitation of responsibility
We do not guarantee or ensure that the use of our service will be uninterrupted, punctual, safe or error -free.
We do not guarantee that the results that can be obtained from the use of the service will be exact or reliable.
You accept that from time to time we can remove the service for indefinite periods of time or cancel the service at any time without prior notice.
You expressly accept that the use of, or the possibility of using, the service is under your own risk. The service and all the products and services provided through the service are (except as expressly manifested by us) provided "as is" and "as available" for use, without any representation, guarantees or conditions of any kind, Whether express or implicit, including all implicit guarantees or conditions of commercialization, marketable quality, the aptitude for a particular purpose, durability, title and non -infraction.
In no case Kanaus, our directors, officials, employees, affiliates, agents, contractors, internal, suppliers, service providers or licensors will be responsible for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequent of any kind, including, without limitation, loss of benefits, loss of income, loss of savings, loss of data, replacement costs, or any similar damage, either based on contract, grievance (including negligence), strict responsibility or Another way, as a consequence of the use of any of the services or products acquired through the service, or by any other claim related in some way to the use of the service or any product, including but not limited, to any error or omission in any content , or any loss or damage of any type included as results of the use of the service or any content (or PR oduct) published, transmitted, or that are made available through the service, even if its possibility is notified. Because some states or jurisdictions do not allow the exclusion or limitation of responsibility for consequential or incidental damages, in such states or jurisdictions, our responsibility will be limited to the maximum extent allowed by law.
Section 14 - Compensation
You accept to compensate, defend and keep Kanaus unscathed and our matrices, subsidiaries, affiliates, partners, officials, directors, agents, contractors, concessionaires, service providers, subcontractors, suppliers, internal and employees, of any claim or demand, including reasonable fees of Lawyers, made by any third party due to or as a result of your breach of service conditions or documents that incorporate as a reference, or the violation of any law or the rights of a third.
Section 15 - Divisibility
In the event that it is determined that any provision of these service conditions is illegal, null or inejecutable, said provision will be, however, to obtain the maximum measure allowed by the applicable law, and the non -enforceable part will be considered separated from These terms of service, such determination will not affect the validity of applicability of the other remaining provisions.
SECTION 16 - TIR
The obligations and responsibilities of the parties that have incurred prior to the end date will survive the termination of this agreement to all purposes.
These service conditions are effective unless it is finished by you or us. You can finish these terms of service at any time for warning us that you no longer want to use our services, or when you stop using our site.
If in our opinion, failures, or it is suspected that it has failed, in compliance with any term or disposition of these service conditions, we can also end this agreement at any time without prior notice, and you will continue to be responsible for all the amounts owed until including the termination date; and/or consequently we can deny access to our services (or any part of it).
Section 17 - Complete Agreement
Our failure to exercise or enforce any right or disposition of these service conditions will not constitute a resignation to such right or disposition.
These conditions of the service and the policies or rules of operation published by us on this site or with respect to the service constitute the complete agreement and the understanding between you and us and govern the use of the service and replace any agreement, communications and previous or contemporary proposals , either oral or written, between you and us (including, but not limited to, any previous version of the terms of service).
Any ambiguity in the interpretation of these service conditions will not be interpreted against the writing group.
Section 18 - Law
These service conditions and any separate agreements in which we provide you with services will be governed and interpreted in accordance with the Libramiento Laws, the SN, Tulancingo, Hid, 4360, Mexico.
Section 19 - Changes in service terms
You can check the most up -to -date version of the terms of service at any time on this page.
We reserve the right, to our single discretion, to update, modify or replace any part of these service conditions through the publication of updates and changes on our website. It is your responsibility to review our website periodically to verify the changes. The continuous use of or access to our website or service after the publication of any change in these service conditions implies the acceptance of such changes.
Section 20 - Contact Information
Questions about service terms should be sent to logistics.kanaus@gmail.com.